Store Policies

Canadian Shipping
 $5 flat rate lettermail, non-trackable
$15 flat rate tracked packet, comes with insurance  


US & International Shipping

 $5 CAD flat rate lettermail, non-trackable

 $15 CAD flat rate, tracked packet, comes with insurance 
 Outside of US and Canada, shipping is $20 flat rate and non-trackable



 Please be aware that Olive & Hound is not responsible for any lost or undelivered packages. The package will be deemed delivered 10 business days after it has been shipped.


Return Policy

Due to the handmade nature of our items we do not offer refunds or exchanges unless there is an issue with your order. Please ensure you have ordered the correct size for your pup! 


If you have any questions at all feel free to contact us at