shipping + policies

store policies


canadian shipping

 $5 flat rate lettermail, non-trackable

$15 flat rate tracked packet, comes with insurance  

free shipping over $75


us & international shipping

 $5 CAD flat rate lettermail, non-trackable

 $15 CAD flat rate, tracked packet, comes with insurance 

  outside of usa and canada, shipping is $15 flat rate and non-trackable



 please be aware that olive & hound is not responsible for any lost or undelivered packages. packages will be deemed delivered 10 business days after it they have been shipped.


Disclaimer: Please note that dogs should never be left unattended with bandanas on. Olive & Hound cannot be held liable for any harm or injuries as a result of the use or misuse of our products. You, as the owner, are responsible and liable for the proper use and supervision of these products. 



Due to the handmade nature of our items we do not offer refunds or exchanges unless there is an issue with your order. Please ensure you have ordered the correct size for your pup! 




If you have any questions feel free to contact us at